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FAQ

Frequently Asked Questions

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Packages & Pricing

Packages & Pricing

What Hajj packages do you offer?

We offer 10, 14, 17 and 20-day Hajj packages with Azizia, Shifting and Non-Shifting options, in Double, Triple or Quad sharing — each including visa, flights, hotels, meals, transport and a religious guide. See the Hajj Packages page for full pricing.

What Umrah packages do you offer?

Group Umrah, Family Umrah, Ramadan Umrah and Luxury Umrah, with durations from 7 to 21 nights. See the Umrah Packages page.

How much does Hajj or Umrah cost?

Hajj packages range from $10,395 to $18,495 per person depending on sharing type, dates and whether it's Shifting/Non-Shifting. Umrah packages start from $1,399. Request a free quote for exact pricing based on your dates and preferences.

Are there discounts for groups or families?

Yes, we offer special group and family rates. Mention your group size in the quotation form and our team will provide a tailored discount.
Visa & Documents

Visa & Documents

Do you handle visa processing?

Yes, full Hajj & Umrah visa processing — including the Saudi e-Visa — is included in every package we offer.

What documents do I need?

A valid passport (6+ months validity), recent passport-size photos, a Meningitis (ACYW135) vaccination certificate, and a completed booking form. Female pilgrims traveling without a Mahram may need additional documentation.

How long does visa processing take?

Typically 2–4 weeks once all documents are submitted. We recommend booking at least 6–8 weeks before your intended travel date.
Booking & Payment

Booking & Payment

How do I book a package?

Submit our Free Quotation Form, choose your package with our advisor's help, pay the deposit, and we handle the rest — visa, documentation and final itinerary.

What payment options are available?

We accept bank transfer, major credit/debit cards, and flexible installment plans with a reservation deposit.

What is your cancellation & refund policy?

Refunds depend on how close to departure you cancel. Please see our Terms & Conditions or contact support for details specific to your booking.
Travel & Hotels

Travel & Hotels

When can I travel for Umrah or Hajj?

Umrah groups depart nearly every month year-round, with peak seasons in Ramadan and winter. Hajj follows the Islamic lunar calendar (Dhul Hijjah) — contact us for exact upcoming dates.

What hotels do you use in Makkah & Madinah?

We partner with 3★ to 5★ hotels, many within walking distance of the Haram, including towers near Abraj Al-Bait in Makkah and properties near Masjid an-Nabawi in Madinah.

Do you provide travel insurance?

Travel insurance is included in our Premium and VIP packages and can be added to any package upon request.

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